Customer Engagement Workshops

Customer Engagement Workshops

Customer Engagement Workshops

A Larato Customer Engagement Workshop is a mutually beneficial engagement between senior executives of your company and peers from your most valued customers.

  • Defining the objectives
    We help you to define common objectives that create business advantage for you and your customers.
  • Setting compelling agendas
    By listening to your customers’ challenges and understanding your company’s objectives, we create an agenda that is mutually beneficial.
  • Inviting customers as advisors
    Select customers with the relevant experience to become effective advisors for your board.
  • Creating the right environment
    Through careful selection and preparation of affordable venues, we create the best environments for valuable discussions.
  • The board meeting
    The facilitated board meeting makes it possible to define your future with your customers’ advice.
  • Network building
    A relaxed environment smooths the way to share knowledge and practical experience with industry leaders.
  • Post event report
    Post event reports for you and your customers contain actionable intelligence.

Quick case study

Claranet Logo

Service purchased:
Customer engagement workshop

Business challenge:
Create a close-knit customer community to advise on business direction and strategy.

Result:
Claranet’s customer engagement workshops have given invaluable input to Claranet’s strategic direction and uncovered innovations that have strengthened their businesses. Customers that participate have become ambassadors for Claranet’s customer-centric approach.

“I thought the Customer engagement workshop was the best one that I have attended. Feedback from customers that I spoke to was universally positive with specific reference to the well thought-through workshops”
Managing Director, Claranet